FAQ – Frequently Asked Questions
Below you’ll find answers to the questions we get asked the most about applying for a Buyback agreement.
What identification will I need?
To comply with anti-money laundering legislation and to help protect our customers and guard against theft and fraud, we need to establish and verify the identity and address of all customers. You will be asked to provide a minimum of two documents: one to confirm identity, such as a passport or driving licence and another to confirm address, such as a utility bill, etc. – this must be dated within the last 3 months.
What Items can be funded?
We provide a funding service for luxury items such as quality watches including Rolex, Cartier, Audermars Piquet, etc.; Diamond & Gold Jewellery and Motor Vehicles, both modern or vintage, including BMW, Mercedes, Porsche, etc.
Where are the items stored?
Valuables such as Jewellery & Watches are stored in our secured vaults. Motor Vehicles are kept at one of London’s Premier Car Storage Facilities.
How can I get my items valued?
You can either come along to our North London Offices or you can simply send a picture with a brief description of your item and one of our experts will call you back quickly with an indication of value. For certain items, we have experienced representatives that can come to your home to value your items.
How much will I be paid?
We will pay a fair market value for your items.
When I want to redeem my item, how much will I need to pay?
You will need to repay the original loan amount, plus the interest incurred to complete the agreement.
Will you do a credit check on me?
No, we do not carry out credit checks. However, for your peace of mind, we may check items against a stolen goods register.
How long does an agreement last?
The agreement is a regulated standard Pawnbroking contract for 7 months, with a renewal option.
Can I obtain my items back before the agreed period?
Yes, you can obtain the items back at any point during the agreed period by settling the loan.
Can I renew the agreement?
At the end of the 7 month agreement or your current renewal period, we are happy to discuss renewing the loan with you.
What if I can’t pay?
In the event that you are unable to pay the interest or loan at the end of the contract, your asset will be sold. The funds generated from the sale will be used to clear your loan, as well as any interest or costs associated with the sale. Please note: any surplus funds will be returned to you.
What if you sell my item?
See above.
How will my item be sold?
Your item will be offered for sale at an auction or by private treaty.
Representative Example
Representative APR
81.8%
Example – Loan
£25,000 for 7 months
Total payable in one instalment
£35,500
Total charge for credit
£10,500
Interest rate
72% pa fixed
